Acceptance of Terms
By accessing Emotional Mirror, you agree to these Terms of Service. If you disagree with any part, please discontinue use.
Service Description
Emotional Mirror provides:
- Emotional intelligence assessments
- Personalized analysis and reports
- Progress tracking tools
- Educational resources
- Premium features (subscription-based)
User Accounts
Registration
- You must provide accurate information
- You are responsible for account security
- One person per account
- Minimum age: 13 years (with parental consent if under 18)
Account Security
- Keep passwords confidential
- Notify us of unauthorized access
- You are liable for account activity
Subscription and Payments
Free Tier
- Limited assessments per month
- Basic features with advertisements
- Standard support
Premium Tier (₹299/month or ₹2,499/year)
- Unlimited assessments
- Ad-free experience
- Advanced analytics
- Priority support
- Detailed reports
- Progress tracking
Billing
- Monthly or annual billing cycles
- Automatic renewal unless cancelled
- Payment processed through secure gateways (Razorpay, PhonePe)
- No refunds for partial periods
- Prices subject to change with 30 days notice
Refund Policy
- 7-day money-back guarantee for first-time premium subscribers
- Pro-rated refunds for billing errors
- No refunds for violation of terms
- Request refunds at: support@kogle.in
Acceptable Use
You agree NOT to:
- Share account credentials
- Manipulate or falsify assessment results
- Use automated tools or bots
- Reverse engineer the platform
- Upload malicious content
- Violate any laws or regulations
- Harass or harm other users
- Collect user data without permission
Intellectual Property
All content, including assessment questions, algorithms, reports, graphics, logos, and design is owned by Emotional Mirror and protected by copyright laws.
User License
- Personal, non-commercial use only
- No reproduction or distribution
- No modification or derivative works
Disclaimer of Warranties
The service is provided "AS IS" without warranties:
- We don't guarantee uninterrupted service
- Results are for informational purposes only
- Not a substitute for professional mental health services
- No guarantee of specific outcomes
Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect or consequential damages
- Maximum liability limited to amount paid in last 12 months
- Not responsible for third-party services or links
Professional Disclaimer
Important: Emotional Mirror provides educational tools only. Our assessments:
- Are NOT clinical diagnoses
- Should NOT replace professional counseling
- Are for self-awareness purposes
- Do NOT constitute medical or psychological advice
Seek professional help if experiencing:
- Severe emotional distress
- Mental health concerns
- Suicidal thoughts
- Crisis situations
Termination
We may suspend or terminate accounts for:
- Violation of terms
- Fraudulent activity
- Abusive behavior
- Non-payment
- Legal requirements
You may terminate by:
- Canceling subscription
- Closing your account
- Contacting support
Governing Law
These terms are governed by the laws of India. Disputes will be resolved in courts of [Your jurisdiction].